Public Sector

Microsoft Dynamics CRM is not just a Sales Force Automation tool that is only used by the private sector. Dynamics CRM is one of the most powerful application environments available today that can have fantastic benefits to the Public Sector including Central Government, Local Government, State Agencies and all other public sector bodies.

Dynamics CRM will be of great benefit to both the IT department and the End User who may over time want to make modifications to the application.

This is just a sample of applications where Dynamics CRM might be used:

• Case Management
• Contact Management
• Event Management
• Register Management - Members, Patients, Students, Training
• Grant Administration
• Knowledge Management
• Personnel/Human Resources/Training Records
• IT Help Desk System

Other benefits of using Dynamics CRM:

• Replace Legacy Systems
• Reduce your maintenance costs
• Become self sufficient
• More end user involvement
• Reduce pressure on IT department
• Reduce outsourcing costs
• Integrate with core applications